Sometimes an issue may arise while sending or receiving emails in Bigpond. Here we explain the issues why the users can’t send or receive emails in Bigpond. They are as follows:
1) Poor internet connectivity can disrupt the server which may cause failure in sending and receiving emails.
2) The users must use the accurate settings for incoming (IMAP/POP3) and outgoing (SMTP) server settings as well for the username and password. Incorrect settings could trigger issues while sending or receiving emails in Bigpond.
3) Check the storage quota frequently. If the limitation of the storage quota exceeds then it could be the reason for being unable to send or receive emails in Bigpond.
4) In the settings of the webmail interface if the spam filter is enabled then authentic mail could be flagged as spam and eventually be in spam or junk folder.
5) Some of the security software (firewall or antivirus software) might have restrictive security settings which will block the email client’s access to the Bigpond servers.
6) Interim server issues also obstruct email services and prevent the users from sending or receiving emails. Check in the service platform of Bigpond for any maintenance in the service.
By addressing these causes and adopting these useful steps allows the users to troubleshoot and fix the issues while sending or receiving emails in Bigpond. To get more information and solutions for sending or receiving emails in Bigpond service.

More Info: https://www.bigpondonlineservice.com/blog/bigpond-customer-support-australia/