360 SMS App is a CRM-integrated messaging solution that helps businesses communicate with customers through SMS while working within their CRM environment. It supports businesses using Salesforce and Zoho CRM to streamline customer communication, follow-ups, notifications, and messaging workflows.

With 360 SMS App, sales, marketing, and customer support teams can manage SMS communication more efficiently without relying on disconnected messaging tools. Businesses can use SMS for customer engagement, sales follow-ups, appointment and service notifications, marketing communication, and other customer-facing workflows.

The platform is designed to connect business messaging with CRM data, helping teams maintain customer context while communicating. Salesforce and Zoho users can use CRM-based messaging capabilities to create more efficient communication workflows and improve engagement with customers.

Key capabilities include Salesforce SMS, SMS for Salesforce, Zoho SMS integration, two-way messaging, bulk SMS communication, customer notifications, and SMS automation.

360 SMS App is suitable for businesses across industries including real estate, healthcare, education, financial services, insurance, retail, SaaS, and other organizations that rely on CRM-driven customer communication.