Is your BigPond email unresponsive? Here are some troubleshooting tips to resolve the issue:
• Firstly, if your BigPond email isn’t responding, try to check whether your internet connection is working properly because sometimes when users think there’s any issue with their email, their internet might be the real culprit.
• If your internet is working just fine, check the service status of BigPond email by visiting the Telstra service status page or checking their official social media handles for any reported outages or service disruptions in your area.
• Verify if the email address and password you are entering are correct.
• At times, the cached data can also be an issue, so if you are accessing your BigPond email through a web browser, clear your cache and restart your browser before logging into your email again.
• Disable browser extensions or add-ons, as they also might interfere with your webmail functionality.
• Temporarily disable security programs such as firewalls, antivirus software, media players, VPNS, etc., because they might unintentionally block the functioning of your email service.
Everything is right, yet your BigPond email is unresponsive or not working. Contact the prompt customer support service at BigPond Email Online Service today.

More Info: https://www.bigpondonlineservice.com/blog/bigpond-customer-service/